At Trisilco Radiance Communications Sdn Bhd, we offer excellent post-sales support to our clients. With a large support team of over 70 personnel, we are able to offer our customers prompt and efficient after sales support.
A special task force is set up specially dedicated to service and repair equipment and peripherals. We loan our customers the working hardware, while we fix the faulty ones back at our workshop.
We have a group of professional and experience Engineers who specialized in:-
- Project Management
- Project Implementation
- Integration Services
- Network Planning and Management
- Change Request
Where intensive telecommunications management is required, we are ready to propose an outsource package. By providing a single point of contact, our outsource packages can relief your organization of the complex task of managing your sophisticated telephone network.
- System Engineering and Support
- Network Consultancy
- Fault Management
- Comprehensive Reports and Documentation
Our group of technical elites investigates on critical technical issues and develops solutions for our customers. Working closely with our partners’ technical experts who are also based in the region, we can deliver prompt and effective solutions.