Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact centre and customer experience management. They provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Avaya provides customers with communication solutions that use a SIP-based architecture to enable multi-vendor, multi-modal (voice, text, video etc.) connections and the distribution of value-added applications across the enterprise.
The addition of Nortel Enterprise Solutions (NES) further enhances Avaya’s strategic position in providing business communications solutions and services for enterprise customers. The acquisition gives Avaya added scale, resources and expertise to deliver a portfolio of solutions and services around the globe.